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Store Sales and Assistant Sales Manager

Wireless Express is in search of qualified individuals for Store Sales and Assistant Sales Manager Applicants must be self motivated and have the ability to succeed in a highly competitive sales environment.    Job Description: Experience/Personal
  • Competitive, High Energy, Enthusiastic, Hands-on sales/leadership Professional
  • Team Player, Enjoys a fast paced, fast changing environment
  • Community involved, and knows key professionals in the market
Recruiting/Hiring/Training
  • Responsible for recruiting entire sales team including interviewing and training as well as coaching and counseling. 
  • Hold monthly store meetings/trainings
  • Work with new hires to ensure their understanding of key programs and offers
  • Maintaining strong knowledge of new wireless products, accessories, pricing plans, promotions and service features.
Sales Driving
  • Meet or exceed all sales objectives for wireless phones, services and accessories individually, by store.
  • Helping the sales team obtain individual sales goals.
  • Customer prospecting, increasing traffic through outside activities and out of the box thinking as well as maintaining current customer base. 
  • Drive traffic in mall locations through fishing techniques to attract customers.
  • Work through friends, family, business contacts and increase market awareness of Sprint brand and products
  • Participate in weekly/monthly business blitzes and cold calls to identify customers interested in switching to Sprint
Customer Experience
  • Providing a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism with internal and external customers.
  • Educating and engaging customers through product demonstrations and qualifying questions.
  • Handling phone inquiries from customers on billing issues, payments, upgrades, trade-ins, service changes returns.
  • Interfacing with other departments and support channels on customer's behalf when necessary.

 

Operations/Administration
  • Responsible for overseeing and managing inventory for the assigned store
  • Handling all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
  • Managing a cash drawer and daily deposits of funds.
  • Maintaining store appearance including store opening and closing procedures.
 

Qualifications:

  • A High school diploma or equivalent.
  • 1-3 years of retail sales experience
  • Excellent interpersonal, verbal and written communications skills and attention to detail.
  • The ability to multi-task in a fast paced team environment.
  • Computer proficiency in Windows, Microsoft Office, and some Web based programs
  • Must be able to work a 47+ hour schedule including evenings, weekends and holidays
  • Bi-Lingual in Spanish is a plus
 Benefits:
  • Hands on personal training
  • Discounted Cell Phone Plan
  • Medical & Dental
  • Opportunity for Advancement
  • 401K Plan
 

To apply contact Lisa at lisa.vicary@mywirelessexpress.com

Peoria Location:4501 N Sterling AvePeoria, IL 61615